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What I don’t like is when in this digital age companies are unable to allow a customer to have multiple accounts and yet still require them to have separate emails and passwords to log into those accounts to manage and pay bills. What’s worse is when a company will not send you a bill from one of your service accounts to your address if it is in another state.
It is a minor annoyance that I have to get an email with my statement or use another service to monitor my due dates, but the fact that I had to create a fake account I never use just to login to pay a 2nd bill is really annoying. I have enough online accounts and the fact that I have to keep one more orphaned account out there is just something that shouldn’t be needed.